1. Introduction
Elite Travel & Visa Services ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, passport information, visa details, and travel dates
- Financial Information: Credit card, bank account, or payment method details
- Device Information: Browser type, IP address, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, clicks, and other interaction patterns
- Location Data: General location information based on IP address
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our visa and transfer services
- To process visa applications and travel bookings
- To send service updates, account notifications, and customer support messages
- To respond to your inquiries and resolve customer service issues
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and government requests
- To personalize your experience and deliver targeted marketing communications
- To conduct market research and analyze service performance
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to sensitive information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We may share your information with:
- Government Agencies: Visa and immigration authorities as required for processing applications
- Service Providers: Payment processors, email services, and hosting providers
- Business Partners: Airlines, hotels, and transportation companies for booking services
- Legal Requirements: When required by law, court order, or government authority
We do not sell your personal information to third parties for marketing purposes.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Right to access your personal information
- Right to correct inaccurate or incomplete data
- Right to request deletion of your information
- Right to opt-out of marketing communications
- Right to withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage patterns. You can control cookies through your browser settings, though disabling them may affect functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. For visa-related information, we maintain records in accordance with government requirements and for legal compliance. You can request data deletion subject to legal obligations.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Elite Travel & Visa Services
Email: privacy@elitetravel.ae
Phone: +971 4 XXX XXXX
Address: Dubai, UAE
Last updated: January 2026. We may update this policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes.
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